Are you ready to join our heartland community?

On this page you’ll find everything you need to know on how to apply for a The Heartland Market. We’ve even popped together some handy hints, tips and tricks for making your stall shine!

Brand & community.

When taking part in a market, we tend to think about how much profit one will make. Whilst we all want to have a prosperous time, please remember to think about the bigger picture here. Community representation, footfall, brand awareness, exposure to a new clientele. All these things are valuable to your brand development.

Story teller.

Your audience will more than likely buy from you if they have an excellent customer experience. Yes, products must be awesome too, but actually, the relationship between your customer and yourself is the key. Customers are gold. You need to offer them an experience. Tell your story.

Overview

Terms and Conditions are contained within the overview… Please read with detail.

Where – Channel Street
(The Great Tapestry of Scotland end)
When – First Saturday of every Month
(Except in July – 2nd Saturday in July)
Time – 10am – 2pm
Set up – From 8.30am – 9.30am

All Stallholders need to follow the market on the platforms they are on and promote the market, via their own platforms. This is a MUST for the success and awareness of The Heartland Market.

https://www.theheartlandmarket.uk
https://www.facebook.com/theheartlandmarket
https://www.instagram.com/galashiels_theheartlandmarket/

The wellbeing of our visitors, our stallholders and staff is a top priority for The Heartland Market.

Stallholders are to have Hand sanitiser that they and their customers can use.

Stallholders should use hand sanitiser or wash hands after handling cash transactions.

Stallholders who are working with food should have hand washing facilities.

When setting up your stall, we request that you show due care and attention to members of the public/vehicles on site.

Stallholders vehicles are requested to move slowly through the market (on the one way system) and only during market set-up and take down. 10 minute offload. Due care is to be taken when entering and exiting the site.

Stallholders are requested to have sufficient weights for all weather conditions, for their produce. Failing this they are requested to remove hazardous equipment/produce.

Stallholders must ensure their immediate pathway is safe to use. Ensure no trailing cables, or cables are taped down safely so to prevent any trip hazard.

Stallholders are instructed to take their rubbish away at the end of the market.

Stallholders need to be all set up and ready by 9:45am, in time for the market starting at 10:00am.

Stallholders are not allowed to leave early. The market finishes at 2:00pm. Pack up is not allowed until 2:00pm.

All foods need to be clearly labelled with allergies and stall holders need to check if people have any allergies before allowing them to sample/take food where an allergy is applicable.

All stallholders are requested to provide proof of Hygiene inspection, and appropriate public/ product liability insurance annually.


The market will be monitored by Environmental Health.

Relevant stallholders are requested to have a fire extinguisher.

If gas is being used, gas testing of equipment is suggested for all relevant stallholders.

When electricity is being used, Stallholders need to have up to date PAT tests on all electrical equipment.

With the use of electricity, Use correctly rated circuit breakers to protect circuit.
Avoid use of multi adapters.

Heriot Watt School of Textiles & Design:

We are delighted to be offering two stalls for upcoming talent from the University. We see this as a major bridge to bringing in our students to the town. If you are a student and a maker please apply with us. We can’t wait to see your ideas and collections.

Tips to make your stall shine

Appearance

Brand is key. Who are you, what do you want to represent. You want people to have a memory of you in their mind, a recognisable brand.

Welcoming

People want to know the person behind the brand. Have a few stories of how you started, where you are going, who you are inspiring up your sleeve.

Impression

People remember the way you make them feel. Be genuine and get to know your customer, it will make a lasting impression.